Employee Services
"Supporting our faculty and staff with streamlined administration, professional development, and welfare services."
Employee Services
Staff Grievance Cell
A structured pathway for escalating workplace concerns, administrative disputes, and policy clarifications.
Dispute Resolution
Primary Role
Providing a fair hearing for staff issues
Maintained
Confidentiality
Sensitive issues are handled with discretion
Tiered
Process
HOD → Dean/Principal → Registrar → Grievance Cell
Grievances
Current view
Badge: Escalation
Staff Grievance Cell
A structured pathway for escalating workplace concerns, administrative disputes, and policy clarifications.
Key Highlights
Follow the Chain of Command
Before approaching the formal grievance cell, attempt to resolve the issue through your immediate HOD or Dean.
Document the Issue
Formal grievances require a clear, factual written representation with supporting evidence or prior correspondence.
Impartial Review
The grievance committee consists of senior officials to ensure a balanced and objective review of the matter.
Action Steps
Attempt local resolution
Discuss the concern with your direct supervisor or department head first.
Draft a formal representation
If unresolved, write a clear, objective letter outlining the issue, dates, and what specific resolution you seek.
Submit to the Registrar
Formal grievances should be submitted to the Registrar's office, who will route it to the appropriate committee.
Support Guide
Use when standard administrative channels have failed to resolve a legitimate concern.
Committees convene periodically; resolution times vary based on the complexity of the case.
- Service condition disputes
- Workplace conflicts
- Policy clarification
- Grievances should be factual and respectful in tone.
- Anonymous complaints are generally not entertained by formal committees.